Please note, we will not be able to process returns on clearance items you can present your VITAL+ receipt, online tax invoice or other adequate proof of purchase.the product is not fit for its intended purpose, or.significantly different to those shown or described to you, or.the product is faulty or is not of acceptable quality, or.VITAL+ will accept product returns and provide you with an exchange or refund where: If the item we’ve sent you is faulty, please contact us with a detailed description of the product fault, and a photo if possible. other products advertised as being non-refundable for change of mind.Items with more than 6 months expiry date.prescription, pharmacist only and pharmacy-only medicines. ![]() Please note, we will not be able to process change of mind returns on:
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